Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance, not a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in any gaming activities on affiliated sites. If you are under the legal age, please do not gamble. Parents and guardians should be aware of their children's online activity.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of money spent
- Gambling with money intended for bills, rent, or essential expenses
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, work, or social commitments to gamble
- Experiencing relationship problems due to gambling
- Borrowing money to fund gambling activities
- Unable to control or reduce gambling despite wanting to
- Using gambling to escape problems or negative emotions
- Tolerance (needing to gamble more to achieve the same excitement)
Self-Help Tools & Controls
Most licensed and reputable gaming sites offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose
- Reality Checks: Receive reminders about how long you have been playing and how much you have spent
- Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from gaming sites
Always use these tools proactively and speak with your gaming provider if you need assistance setting them up.
Support Organisations
If you are struggling with gambling, help is available. Here are trusted support services:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential counselling and support for problem gambling
- National Gambling Helpline: 1800 858 858 (free call)
International Services
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
These organisations provide free, confidential support and can help you understand problem gambling and access treatment services.
If You Need Help
If you believe you or someone you know has a gambling problem, please reach out to one of the support organisations listed above. There is no shame in seeking help, and professional support is available 24/7.
Remember: Gambling should be fun and within your control. If it is not, help is just a phone call or click away.